How do I book my first appointment?
Can you clean when I am not home?
Which cleaning products do you use?
Our products: we will work with you to understand which products you prefer and bring everything for you. If you prefer eco-friendly, then we will provide that. If there is no preference, rest assured we use the best products for the most appropriate parts in your home.
How many cleaners do you send?
cleaning specialists to your home.
Will you send the same specialist/team for each clean?
Will my first clean take longer than the following cleans?
Are pets ok in the house?
Do you change linens and do laundry?
No, we do not offer laundry service, as we often find this to be a rather personal task in each household.
Are you bonded and insured?
We carry $2 million general liability insurance and cover all WSIB premiums. We can
provide proof of all insurance during your home assessment. To ensure client safety and security, our
cleaning specialists are thoroughly screened and required to pass background checks.
How does payment work?
A hold will be placed on your card at the time of your booking and charged after the cleaning is completed.
Is HST charged?
What if I need to cancel or change my appointment?
Should a clean be changed or cancelled less than 24 hours (business days) before it was scheduled to occur, a cancellation fee of 50% of the cleaning cost will be applied.